FAQ

Lightweight Panels - Frequently Asked Questions

Here you will find our frequently asked questions about stone panels from our Vancouver company. If these do not answer your question, please CONTACT US.

Q: WHAT SIZE PANELS ARE TYPICALLY USED FOR BATH SURROUNDS?

One bath surround will typically take two 32″ x 72″ and one 60″ x 72″ size panel.

Q: WHAT SIZES ARE USED MOST OFTEN FOR SHOWERS AND FEATURE WALLS?

The sizes most used for showers and feature walls are listed below. These stone panel sizes lend themselves to several different design options.

For example, with a 10′ high bathroom, by taking two panels of 60″ x 96″ and turning them horizontal, the design would create a panelled area of 120″ x 96″ with only one joint.

Other available stone panel sizes:

36″ x 96″
48″ x 96″
60″ x 96″

Q: ARE PANELS SURFACES STRONGER THAN 3CM SLABS?

Yes. Panels Surface is many times stronger than the same stone in a 3 cm slab, with the aluminum polymer and PVB backing they are only 1/8th the weight.

Q: HOW ARE PANELS SURFACES INSTALLED?

Our thin stone panels can be cut onsite using a diamond blade and are installed using a spray foam adhesive or various contractor's adhesives depending on the application and project.

 

Q: SINCE THE PANELS SURFACES BACKING IS SMOOTH DO I NEED TO ROUGH THE SURFACE?

No. The panels have been designed to not require any surface alterations. All that is needed is a clean, dry surface for recommended adhesives to work properly.

Q: HAVE THE PANELS SURFACES PRODUCTS BEEN TESTED BY AN INTERNATIONALLY RECOGNIZED TESTING COMPANY?

Yes. They have been SGS tested. SGS testing is equal to ASTM testing, both are recognized in Canada and the United States as accredited testing facilities.

Q: WILL THE PANELS SURFACES VENEER COME APART OR SEPARATE?

No. The thin stone use patented adhesives. These adhesives are the same ones used in the aerospace industry, these have been proven not to delaminate.

Q: WILL THE PANELS EVER RUST?

No. All of our backings are rustproof.

Q: IF THE STONE IS POROUS (FOR EXAMPLE TRAVERTINE) WILL MOISTURE SEEP THROUGH THE PANEL?

No. Our panels have been SGS internationally tested and are water-resistant. Water cannot penetrate the backing which is an APB or PVC backing.

Q: BECAUSE THE BACKING MATERIAL IS METAL, DO I NEED TO WORRY ABOUT CONDENSATION?

No. As per SGS standards for temperature transfer tests, the panels act as an insulator and do not promote condensation.

Q: WILL WATER EVER GET THROUGH THE RECESSED SOAP BOXES?

Not if installed properly. During installation, all soap compartments will need to be sealed with a silicone adhesive. There are many choices on the market.

Q: ARE THE SEAMS WATERPROOF?

During installation, all seams should be waterproofed with the proper sealant adhesives.

Q: ARE THE PANELS SURFACES MANUFACTURED TO BE AT 90 DEGREE ANGLES?

Yes, fabricators can cut panels at a 45-degree angle and mitre the panels to create 90-degree edges.

Q: ARE THE PANELS SURFACES ENVIRONMENTALLY FRIENDLY?

Yes. They are much more environmentally friendly than solid slabs:

  • The production requires less water and energy consumption
  • The less raw material is used
  • Shipping requires less packaging materials; three times more product fits in a container reducing shipping and less emissions during production.

Q: WHAT ARE STANDARD SIZES?

The most common sizes are:
32″ x 72″
60″ x 72″
36″ x 96″
48″ x 96″
60″ x 96″
With custom orders, sizes can be as large as 60″ x 108″ and even larger in some stones.

Q: IS IT POSSIBLE TO GET BOOK-MATCHED PANELS?

Yes. While all stones have some variations, this modern technique for cutting the stone as thin as 3mm ensures book-matching and colour consistency unmatched in the industry.

Q: HOW DO YOU CLEAN THE PANELS?

Once the installation is completed, acetone can be used to remove any residue. For regular maintenance, use hot water and a sponge. As this is a real stone you can use your favourite stone care products on the market.

Q: HOW LONG DOES IT TAKE TO RECEIVE A SHIPMENT OF STONE PANELS ONCE AN ORDER HAS BEEN PLACED?

Custom orders take approximately 10-12 weeks from receipt of the purchase order.

Q: ARE CUSTOM ORDERS AVAILABLE? DO THEY TAKE LONGER?

Yes. Most special orders may require a longer lead time depending on the stone colour, as a larger minimum order may be required.

Q: HOW MUCH DO THE PALLETS WEIGH?

Pallets are kept under 5000 lbs.

Q: HOW MANY PANELS SURFACES FIT ON A PALLET? HOW MANY PALLETS FIT IN A CONTAINER?

Depending on the size of the panels, 35 – 50 panels fit on a pallet. A panel weighs approximately 3.5 lbs per sq. ft. Approximately 6 pallets of panels of 5,000 lbs. fit in a container, plus trim and smaller items which can be top loaded.

Q: CAN I ORDER SPECIAL SIZES FOR PROJECT WORK?

Yes. These orders are quoted on an individual basis with a quote lead time of about 4-5 working days.

Q: CAN YOU SUPPLY RACKS OR A-FRAMES?

Yes. You can purchase racks with any container load.

Q: HOW DO I ARRANGE TRUCKING?

We work with a company that brokers shipments, always getting our customers the best trucking rates possible with companies experienced in delivering and handling natural stone.

Q: DO I HAVE TO ORDER A FULL CONTAINER?

No. Talk to us we may have another order which we can place with yours.

If you have a project send us a sample or pictures of what you are looking for and we will source it for you.   As this is real stone, panels vary from block to block, for example, we may have several different looking stones of the same name at any given time. 

Q: HOW LONG DOES AN ORDER TAKE TO ARRIVE?

From the point of order, it usually takes between 8-10 weeks to arrive.
 

 

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